Terms of Use

Welcome to the website of Sentry Event Services, Inc. (formerly BCM Security Services, Inc.) ("Sentry," "we," "us," or "our"). These Terms of Use ("Terms") apply to your use of www.sentryeventservices.com and any related pages or domains we operate that link to these Terms (together, the "Site").

Please read these Terms carefully. They explain the rules for using the Site and limit our responsibility to you.

1. Acceptance of These Terms

By accessing or using the Site, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site.

If you use the Site on behalf of a company or other organization, you confirm that you have authority to accept these Terms on its behalf. You must be at least 18 years old to submit a form through the Site.

2. What the Site Is For

The Site provides general information about Sentry and our services, which include event management, event security, crowd management, event staffing (such as ticketing, guest services, parking, and ushering), commercial and facility security, security screening technology, crisis management, and security and staffing outsourcing. The Site also lets you:

• Request an operations brief or contact our team about services;
• Apply for employment with Sentry;
• View public event schedules showing where Sentry teams are deployed; and
• If you are an authorized Sentry team member, access the Employee Portal.

Information on the Site (including service descriptions, licensing information, coverage areas, event schedules, and estimated response times) is provided for general information only. It may change at any time and may not always be complete or current.

3. Using the Site and Prohibited Conduct

You may use the Site only for lawful purposes and in line with these Terms. You agree not to:

• Use the Site in any way that violates any law or regulation;
• Submit false, misleading, or someone else's information, or impersonate any person or organization;
• Try to gain unauthorized access to the Site, the Employee Portal, our systems, or any account that is not yours;
• Interfere with or disrupt the Site, including by uploading viruses or malicious code, or by overloading or attacking our systems;
• Use bots, scrapers, or other automated tools to copy or collect content or data from the Site without our written permission;
• Use the Site or any information on it (including event schedules or staff contact information) to harass anyone, to plan or carry out any activity that could threaten the safety or security of any event, venue, person, or property, or to send spam or unsolicited marketing; or
• Copy, change, or reuse Site content except as these Terms allow.

We may suspend or block access to the Site, or any part of it, at any time if we believe you have violated these Terms.

4. Employee Portal

The Employee Portal is for authorized Sentry personnel only. If you are given login credentials, you are responsible for keeping them confidential and for all activity under your account. Tell us right away if you believe your account has been used without permission. Your use of the Employee Portal and related workforce, scheduling, payroll, and HR tools may also be governed by Sentry's employment policies and by the separate terms of those tool providers.

5. Intellectual Property

The Site and its content, including text, graphics, photos, videos, layout, and the Sentry name, logos, and other trademarks, are owned by Sentry or used with permission and are protected by copyright, trademark, and other laws. Client names and logos shown on the Site belong to their respective owners.

You may view and print pages from the Site for your own personal or internal business use in considering Sentry's services or employment. You may not otherwise copy, reproduce, distribute, modify, publicly display, or create derivative works from Site content, and you may not use the Sentry name or logos, without our prior written permission.

6. Information You Submit Through the Site

The Site includes forms, such as our "Request an Operations Brief" contact form and our job application form. When you submit information through a form, you:

• Confirm that the information is accurate and that you have the right to share it;
• Allow us to use it to respond to you, evaluate your request or application, and operate our business, as described in our Privacy Policy; and
• Agree not to submit confidential or sensitive information that is not needed for your request (for example, Social Security numbers, financial account numbers, or detailed security plans) unless we specifically ask for it through a secure method.

Any feedback, ideas, or suggestions you send us about the Site or our services may be used by us without any obligation to you.

7. Quote and Information Requests Are Not Contracts

Submitting a request for an operations brief, a quote, or other information, and any reply we send (including pricing, staffing estimates, proposals, or security recommendations), does not create a contract and does not obligate either you or Sentry to anything. Any response times shown on the Site are estimates, not guarantees.

All Sentry services are provided only under a separate written agreement signed by Sentry and the client. That agreement, not these Terms or the Site, will control the scope, pricing, staffing, responsibilities, insurance, and other terms of the services.

In an emergency, call 911. Do not use the Site's forms to report an emergency or an urgent security matter.

8. Job Applications Do Not Guarantee Employment

Submitting an application through the Site does not guarantee an interview, a job offer, or employment. Sentry will review applications and reach out if your qualifications match an open position. Any offer of employment may depend on factors such as position availability, licensing and training requirements, background checks, and other conditions allowed by law. Nothing on the Site creates an employment contract or promises employment for any particular length of time. Sentry Event Services, Inc. is an equal opportunity employer.

If you include a link to your resume or other documents, you are responsible for making sure the link works and that you are comfortable with us accessing that content.

9. Links to Third-Party Sites and Services

The Site contains links to websites and services that Sentry does not own or control, including our workforce and scheduling platform (Parim), our payroll and HR provider (Cornerstone PEO / PrismHCM), and our social media pages on Facebook and LinkedIn. The Site may also allow sign-in with a Google account.

We provide these links for convenience only. We are not responsible for the content, policies, security, or practices of any third-party site or service, and a link does not mean we endorse it. Your use of a third-party site or service is at your own risk and is governed by that third party's own terms and privacy policy.

10. Disclaimers

THE SITE AND ALL CONTENT ON IT ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT ALLOWED BY LAW, SENTRY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not promise that the Site will be uninterrupted, secure, or error-free, that content will be accurate or up to date, or that the Site is free of viruses or other harmful components. Information on the Site is not professional security advice for your particular situation. Any status indicators or schedules shown on the Site are for general information only.

These disclaimers apply to the Site only. Any warranties for Sentry's services are only those, if any, stated in a signed service agreement.

11. Limitation of Liability

TO THE FULLEST EXTENT ALLOWED BY LAW, SENTRY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SITE, EVEN IF WE HAVE BEEN TOLD SUCH DAMAGES ARE POSSIBLE.

TO THE FULLEST EXTENT ALLOWED BY LAW, IF YOU ARE DISSATISFIED WITH THE SITE, ANY CONTENT ON IT, OR THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO STOP USING THE SITE.

Some laws do not allow certain limits on liability, so some of these limits may not apply to you. This section does not limit liability under any signed service agreement, which is governed by its own terms.

12. Indemnification

You agree to defend, indemnify, and hold harmless Sentry and its officers, directors, employees, and agents from any claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your misuse of the Site, (b) your violation of these Terms, or (c) any information you submit through the Site.

13. Governing Law and Venue

These Terms and any dispute arising out of or related to the Site are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-law rules.

Any lawsuit arising out of or related to the Site or these Terms must be brought only in the state courts located in Luzerne County, Pennsylvania, or the United States District Court for the Middle District of Pennsylvania, and you agree to the personal jurisdiction of those courts. Sentry's corporate office is located at 125 N. Wilkes Barre Blvd., Suite 1A, Wilkes Barre, PA 18702.

14. Changes to These Terms

We may update these Terms from time to time. When we do, we will post the updated Terms on the Site and change the "Last updated" date above. Changes take effect when posted. By continuing to use the Site after changes are posted, you accept the updated Terms.

15. General

If any part of these Terms is found unenforceable, the rest will remain in effect. Our failure to enforce any part of these Terms is not a waiver of our right to do so later. These Terms, together with our Privacy Policy, are the entire agreement between you and Sentry about your use of the Site. They do not replace any signed service agreement or employment documents.

16. Contact Us

If you have questions about these Terms, please contact us:

Sentry Event Services, Inc. 125 N. Wilkes Barre Blvd., Suite 1A Wilkes Barre, PA 18702 Phone: +1 (866) 489-0595 Email: info@sentryeventservices.com Office Hours: 10 AM – 3 PM Eastern Time (ET)

For service inquiries, you may also email sales@sentry.events.